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Contacting the Webmaster

What type of concerns should be directed to the Webmaster?

Choosing the correct channel to contact Briggs & Stratton will assist us with answering your questions and concerns quickly.

Questions with regard to Briggs & Stratton engines or Briggs & Stratton Branded Products would be best directed to our Answer Center.


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If your concern is not covered in our customer inquiry derived Engine Answers/FAQs, questions regarding Briggs & Stratton engines should be submitted to Engine Support.

Engine Support can assist with questions pertaining to engine:


  • Service Part Numbers

  • Troubleshooting

  • Warranty

  • Literature (Operator's Manual, Illustrated Parts List, Repair Manual)


If you have equipment concerns similar to those listed above, please contact Engine Support.




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If your issue is not covered in our customer inquiry derived Power Products Answers/FAQs, questions regarding Briggs & Stratton Branded Products (generators, pressure washers, compressors, etc.) should be submitted to Power Products Support.

Power Products Support can assist with questions pertaining to equipment:

  • Service Part Numbers

  • Troubleshooting

  • Warranty Information

If you have equipment concerns similar to those listed above, please contact Power Products Support.




Issues the Webmaster can assist with include:

  • Literature (Operator's Manual, Illustrated Parts List, Repair Manual)

  • Broken links (hyperlinks leading to web pages with errors or incorrect locations)
  • Shopping Cart errors

  • Dealer Locator errors

  • Website pages loading incorrectly or with errors

  • Spelling errors

If you encounter one these problems or, if you simply have some comments or website improvements you would like to suggest, please contact the Webmaster. When completing the "Ask a Question" form, please select "Website" as your category.




NOTE: Please read and abide by any applicable Safety Information contained in your engine Operator's Manual. The material provided above is not intended to replace work performed by a Briggs & Stratton Authorized Dealer. Terms and Conditions apply to all of the information presented on this website. Always be sure to completely read and understand your engine Operator's Manual.

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